1、主動告知復工

I'm back at work today and all services are back to normal.

我今日已復工，所有業(yè)務均恢復正常。

Our team has fully resumed work. We will respond to all your requests efficiently.

我司團隊已全面復工，將高效處理您的所有需求。

I have returned to work and am ready to assist you with any business inquiries.

我已返崗，可隨時為您處理各類業(yè)務咨詢。

2、致歉延遲回復

Sincere apologies for the delayed reply, thank you for your patience.

非常抱歉回復延遲，感謝您的耐心等待。

Sorry for keeping you waiting due to my holiday. I am now dealing with your email promptly.

因休假讓您久等，我現(xiàn)已立即處理您的郵件。

I sincerely apologize for the late response. I was out of the office and am catching up now.

我深表歉意回復較晚，此前離崗休假，目前正加急處理所有信息。

3、說明處理郵件進度

I'm catching up with my backlog of emails now and will reply to you shortly.

我正在處理積壓郵件，會盡快給您回復。

I've just returned to work and am processing emails in order. Please wait a little while.

我剛返崗，正按順序處理郵件，請您稍作等候。

I'm sorting through all the unread emails and will get back to you as soon as possible.

我正在梳理所有未讀郵件，會第一時間給您反饋。

4、承諾回復 / 處理時效

I will get back to you with a full response within 24 hours.

我會在 24 小時內(nèi)給您完整回復。

I will finish processing your request and inform you of the result by tomorrow morning.

我會完成您的需求處理，并在明早告知您結果。

This matter is my priority now, and I will circle back with you before the end of today.

此事目前是我的優(yōu)先處理項，今日內(nèi)會主動與您聯(lián)系。

5、復工跟進合作 / 詢盤

Now I'm back, I'd like to follow up on our project /your previous inquiry.

我已復工，想跟進一下我們的項目 / 您之前的詢盤。

As I'm back at work, I'd like to check if you need more support regarding our cooperation.

我已返崗，想確認下關于合作您是否需要更多協(xié)助。

Now that I'm back to work, we can move forward with the next step of our cooperation smoothly.

我已復工，我們可順利推進合作的下一步流程。

這些專業(yè)的復工英文溝通話術，搭配網(wǎng)易外貿(mào)通郵件營銷功能使用，能完美落地客戶激活全流程：

? 支持郵件模板一鍵套用，上述復工話術直接復用，省去手動編輯時間

? 搭載 AI 客戶分層能力，自動區(qū)分高潛力、重點跟進客戶，匹配對應話術精準觸達

? 可創(chuàng)建多輪自動化郵件營銷序列，復工問候、產(chǎn)品推薦、優(yōu)惠通知按節(jié)奏自動發(fā)送

? 實時追蹤郵件打開、閱讀數(shù)據(jù)，清晰掌握客戶反饋，優(yōu)化跟進策略

? 批量高效觸達沉睡詢盤與老客戶，零繁瑣激活存量商機，復工獲客更高效。